Delivery

Delivery & Packaging Information

Packed Weights & Sizes

Fish orders are packed to the nearest weight requested, and should weigh at least the weight requested. Fillets' sizes are variable due to the nature of the whole fish. If you have a specific request for fillets, please let us know and we will endeavor to meet your request.

  Delivery Costs 

North Island Urban $7.50 up to 5kg
South Isalnd Urban $9.85 up to 5kg
Rural Delivery add $3.50 per polybin up to 10kg

Delivery Timing & Detail

Your fish will be delivered by courier to your door. If you are not home it will be left on the front doorstep or at the nearest location. Your fish should be opened from the polybin and refrigerated as soon as possible.
Delivery days available are Tuesday, Wednesday, Thursday, Friday and Saturday. Orders must be placed at least by 2PM the day before you wish to recieve the delivery, for example; before 2pm Monday for a Tuesday delivery, etc.

Packing

Your fish is packed in a plastic bag and placed inside a secure polybin. Ice gels are packed around the fish. This ensures the fish remains temperature controlled and fresh. If your fish is too warm when you receive it, do not eat it and contact us immediately.

All Fillets listed for sale on the website are skinned and boned unless otherwise specified. All Hawkes Bay Seafoods fish is hand processed, by skinning and boning the freshly caught whole fish. The product is controlled throughout the complete process to ensure it remains fresh and safe to eat. Hawkes Bay Seafoods runs an approved RMP plan audited by the New Zealand Food Safety authority.
All Hawkes Bay Seafoods fresh fish has a 5 day shelf life when handled correctly. For best eating however, eat the fish within 2 days of receiving the product. 

Handling Fish

Remove the fish from plastic as soon as possible. Place the fillets on a plate and cover with a paper towel inside your refrigerator until ready to eat. Freezing the fish for later use is fine.

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